This Privacy Policy describes how Kingdom Casino (“we”, “us”, or “our”), as operated via https://2kingdomcasino.com/nz (the “Website”), collects, uses, processes, and protects personal information of users (“you” or “players”) who access or use our services from New Zealand. We are committed to respecting your privacy and ensuring the security of your personal data in compliance with applicable data protection laws, including the New Zealand Privacy Act 2020.
1. Collection of Personal Information
We collect personal information necessary to provide our services and comply with legal obligations. The types of information we may collect include identification data (such as your name, date of birth, and address), contact data (such as email address and phone number), account information (such as username, password, and transaction history), payment details (including chosen payment methods and related verification documents), device and technical data (such as IP address, browser type, and device identifiers), and any other information you voluntarily provide through forms, correspondence, or participation in promotions.
2. Legal Basis for Processing
We process your personal data on lawful grounds including the necessity to perform our contract with you (such as providing access to gaming services), compliance with legal obligations (such as anti-money laundering and responsible gambling regulations), our legitimate interests (such as fraud prevention and improving our services), and, where required, based on your explicit consent (such as for marketing communications).
3. Use of Personal Information
Your personal information may be used for the following purposes: to register and maintain your account, to process deposits and withdrawals, to verify your identity and ensure compliance with regulatory requirements, to communicate with you about your account and our services, to detect and prevent fraudulent or illegal activity, to personalize your experience and provide customer support, to analyze website usage and improve our offerings, and to send you marketing or promotional materials, subject to your consent.
4. Disclosure of Information
We may share your personal information with third parties in limited circumstances, including with service providers who assist us in operating the Website or providing services (such as payment processors, identity verification providers, and IT support), with regulatory authorities and law enforcement agencies as required by law or to comply with regulatory obligations, with affiliated companies within our corporate group, and in the event of a business transfer, merger, or acquisition. All third parties receiving your data are required to process it in accordance with applicable data protection laws and our instructions.
5. International Data Transfers
Your personal information may be processed or stored outside New Zealand, including in countries that may not have the same level of data protection as New Zealand. In such cases, we implement appropriate safeguards to ensure that your data remains protected, such as standard contractual clauses or other lawful mechanisms as required by law.
6. Security of Your Data
We employ industry-standard technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, alteration, or disclosure. These measures include encryption, secure servers, access controls, and regular security audits. Despite our efforts, no method of electronic transmission or storage is completely secure; therefore, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, regulatory, or reporting requirements. When your information is no longer required, it will be securely deleted or anonymized in accordance with our data retention policies.
8. Your Rights
As a resident of New Zealand, you have certain rights regarding your personal information under the Privacy Act 2020. These rights include the right to access your personal data, the right to request correction or deletion of your data, the right to restrict or object to certain processing, and the right to withdraw consent to processing where applicable. Requests to exercise your rights can be made by contacting our Data Protection Officer using the details provided below. We will respond to your requests within a reasonable timeframe and in accordance with legal requirements.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on the Website, analyze traffic, and enable certain features. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our services. You can manage your cookie preferences through your browser settings; however, disabling cookies may affect the functionality of the Website.
10. Marketing Communications
With your consent, we may send you marketing communications about promotions, new features, or updates relevant to Kingdom Casino. You may opt out of receiving such communications at any time by following the unsubscribe instructions included in the messages or by updating your account preferences. Opting out will not affect communications related to your account or essential service updates.
11. Protection of Minors
Kingdom Casino is committed to responsible gaming and does not knowingly collect or process personal information from individuals under the age of 18. If we become aware that a minor has provided us with personal data, we will take steps to delete such information promptly and block the account.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. The updated version will be posted on the Website with the effective date. We encourage you to review this Policy periodically to stay informed of how we protect your information.
13. Contact Information
If you have any questions about this Privacy Policy, or if you wish to exercise your data protection rights, please contact our Data Protection Officer at [email protected] or through the contact form available on the Website. We are committed to resolving any privacy concerns you may have in a fair and timely manner.
14. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of New Zealand. Any disputes arising from or relating to the processing of personal data under this Policy shall be subject to the exclusive jurisdiction of the courts of New Zealand.
- Effective Date: 1st June 2026
- Last Updated: 1st June 2026